Policies

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Company Policies at Pavilion Web

Privacy

Pavilion Web is committed to the protection of your privacy. We only request for information necessary to your web design project in order to quickly and adequately provide desired solutions for your company. All the information collected is strictly for the use of Pavilion Web and it will not be exposed to third party viewing. When you place an order online with us, we protect your privacy using Secure Socket Layer (SSL) technology.

Design Warranty

We warrant that all designs by Pavilion Web are its own creations and not those of any existing designs or trademarks. We acknowledge that designs exist which might be the same or similar to the ones designed by us, but of which we are not aware of at the time of the creation of our own designs.

In the event that the payment policies are not followed for web design services carried out by Pavilion Web, all of the client’s rights as they relate to the web design, including any trademark characteristics will immediately be returned to Pavilion Web.

Payment Policy

Before any ownership of any service rendered is transferred, FULL payment is required. For clients who prefer a payment plan, we are happy to offer reasonable terms for financing. The website and other applications designed and developed remains property of Pavilion Web until the final payment is made.

As a policy, Pavilion Web does not offer credits or refunds for hosting time already used up. Any third party software bought and/or installed on the client’s project is non-refundable and without warranty by Pavilion Web. Also, payments made to sub-contractors for special elements for the clients as requested are non-refundable as well.

Refund Policy

Pavilion Web offers money back guarantees on designs that do not meet client’s satisfaction requirements. However we will subtract a 3.5% administration fee from the original purchase price from the amount refunded. The refund policy is voided in any of the following events:

When final consent and agreement has been given by you on the design
When the recipient of the design makes changes to its identity or activities
When the design is no longer required for reasons unrelated to Pavilion Web
When for more than 3 weeks after design contract has been signed, there is no communication from client
When work has commenced on one of your samples

Mutual Agreement

Pavilion Web, based in Brighton agrees to act as an independent contractor for developing and/or improving a website to be installed on the client’s web space or on Pavilion Web hosting service. Pavilion Web is thereby authorised to access this account and has the write permission for all directories and programs requiring access for the completion of such project. Pavilion Web is also authorised to publicise the client’s website to web search engines and other indexes.